Privacy Policy

Last updated: 9/4/2024

1. Introduction

Welcome to Vigil ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website/application/service (the "Service").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

2. Information We Collect

We collect information that you provide directly to us when you use our Service. This may include:

  • Personal identifiers (e.g., name, email address)
  • Account information
  • Financial information (e.g., bank account details)
  • Insurance policy information
  • Information about your use of the Service, including usage data and system activity

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues

4. Data Storage and Retention

We only store your data while you are an active user of our Service. Upon account closure, we delete all your personal information from our systems.

5. Data Sharing

We do not share your personal information with third parties, except in the following cases:

  • When explicitly directed by you to submit data to insurance carriers
  • To comply with legal obligations
  • To protect and defend our rights or property
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public

6. Your Data Protection Rights

You have the following data protection rights:

  • The right to access, update or delete the information we have on you
  • The right of rectification
  • The right to object
  • The right of restriction
  • The right to data portability
  • The right to withdraw consent

You can exercise these rights at any time by contacting us at [contact information].

7. Data Deletion Requests

You may request that we delete your personal data at any time. To do so, please contact us at [contact information]. We will process your request within [timeframe, e.g., 30 days].

8. Security of Your Personal Information

We implement appropriate technical and organizational security measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Vigil
support@vigil.com

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